About DELIGHT

timtara.com is built on a very simple idea - Shopping should be fun and entertaining. It should not be complicated.

Good products, easy to understand details, 'peace of mind' quality, super fast delivery, and long relationship - at timtara.com. we simply call it DELIGHT.

We are new, fresh, bold and humble. These are qualities that helped us become "India's Number 1 Site in User Experience" within 7 months of our launch. The award shows us that we are on the right path of DELIGHT. But with all our characteristic humility we realize that we have just started and will have to do and achieve a lot more.

Our Beautiful Name and Logo

The simple yet beautiful timtara logo is a wonderful representation of our values and beliefs.

"Tara" (Stars) is an object of aspiration for most of us right from the day we were born. Through our life "tara"s symbolize our hopes,dreams, and achievements. The 'sparkling' "tim" is something that makes a "timtara" stand out in a collection of "tara"s.

The font of the timtara logo shows us as fresh, friendly and approachable. The colour magenta adds novelty and warmth to our brand.The colour cyan symbolizes our fresh perspective to DELIGHT.

The 'star and the orbit' in our logo represents our desire and commitment to stretch ourselves and go beyond the easy ways in our journey to excel in quality and DELIGHT.

Vision and Mission

We have a simple but powerful vision - To make timtara.com the most admired online retailer in India by 2012.

And we see our mission as - To deliver DELIGHT to all who come in contact with us, employees, customers, partners, and investors.

Our Family

The youngest member in our family is 21 years old. He is a member in our Data Analysis team. The oldest member in our family is 63 years old. He is a member in our General Administration.

But we all share a common quality - the passion and commitment to achieve our vision and mission.

We create an environment of 'joyful working'. Employee DELIGHT is very important for us. We firmly believe that Employee DELIGHT comes before Customer DELIGHT.

The Chief Customer Officer

We do not talk about our customer focus just for lip service. We practice it every day and every moment.

The Chief Customer Officer (CCO) is like an advocate for the customers inside our organization. He makes sure that service and quality promises are delivered. Sometimes we fail to deliver. But then we have a "service recovery process" through which we try to correct the situation with minimum inconvenience to the customer.

The CCO is in charge of all these activities. He can be reached at - cco@timtara.com.

How to Contact Us?

For any queries please write to us at - customerfirst@timtara.com or call at - 0135-3051500.

We reply to all mails within one business day. The phone lines work between 9.30 AM to 6:30 PM, Monday to Saturday (except national holidays).

We are in the process of opening up offices around India. Currently we have our Head Office in National Capital Region (NCR). The address and direction is given below.

Corporate Head Office

Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India